Frequently Asked Questions
Where are your products made?
We pride ourselves on selling American made products. Our equipment is fabricated in our facility in Canton, OH and materials are sourced by locally owned companies.
How do I place an order?
There are several ways to place an order:
* Order directly from our website
* Contact us via call, text or email and we will send an invoice directly to your email address.
* Send a check via mail
How are payments processed when purchasing on your website?
Payments made on the website are processed with the safety and security of Paypal. Paypal accepts most major debit and credit cards.
When can I expect to receive my equipment after placing an order?
2-4 weeks is the standard estimate (occasional scheduling conflicts with our suppliers can set us back a few days to a week). Large, high quantity or customized orders may be subject to longer wait times. We try to stock the more popular items. Items in stock tend to ship within 1-7 business days.
What's the method of shipping used?
Most orders are shipped with Fedex and a few items are sent with the US Mail. However, heavy or large quantity orders will be shipped via freight.
Do you have a return policy?
We stand behind our products, if something isn't right we will do what we can to fix it. In the event that you need to return an item, it must be repackaged and sent back within 30 days to receive a refund. Returns must in acceptable condition and will be subject to a restocking fee.
Do you offer international shipping?
We are willing to work with international customers to provide shipping to their country. Please note that the costs of sending fitness equipment internationally is often extremely high. We will do what we can to offer the lowest price possible.
Have a question not listed here? Please feel free to contact us via call, text or email.